We sincerely hope that you are pleased with your purchase. If you are not satisfied with your purchase, or have simply changed your mind, Executive Essentials offers a 30-day 'no questions asked' return policy on any unused items. Please call Executive Essentials Customer Service Department at 1-800-680-7367 for a return authorization code or e-mail:
sales@executiveessentials.com.
Once you have received your authorization code, please ship your items prepaid. Upon receipt of your items, a refund will be issued for the amount of your returned items and any applicable taxes. The original shipping and handling fees are not refundable.
Unfortunately, fountain pens that have been filled with ink are not returnable.
Note that Executive Essentials unconditionally guarantees all merchandise to be free from any manufacturer’s defects.